Tag: Customer service

  • 5 Customers You Should Fire

    Steve Cody, inc.com THE CLIMBER In 18 years of running my own business, I’ve found it’s important to know when to turn the tables and fire a client. Here are those five times. You may know Inc.com as I do: It’s a ver­i­ta­ble trea­sure trove of best prac­tices wh… RT @Inc: Ever fired a customer?…

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  • EPIC 2012 • October 14-17, 2012 • Savannah, GA

    EPIC 2012 • October 14-17, 2012 • Savannah, GA. Related articles Population Health and Social Governance: Analyzing the Mainstream Incorporation of Ethnography (2012) (foucaultnews.wordpress.com) July Edition of Ethnozine – Ethnography of Wikipedia Sources, Live Fieldnoting, & 4 guest contributors for The Ethnographer’s Reading List (ethnographymatters.net) Ethnography & The Customer: Building a Compelling Brand (ablebrains.typepad.com) Ethnography…

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  • iPad = Liberal Arts + Technology

    arstechnica.com I found it interesting to listen to the recent keynote speech on the launch of the Apple iPad, one of the most anticipated new Apple products and a groundbreaking one in the world of mobile devices due to its touch based interface. But what I found most fascinating was the mention by Steve of…

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  • NoPhoneTrees.com

    Categories: NoPhoneTrees.com. Related articles GetHuman.com (kk.org) Skip the Robot, Talk to a Person (techsurvival.wordpress.com) GDS International – Next – Generation – Customer – Experience – Summit – US – 3 (slideshare.net) For an Operator, Please Press… (blogmedicine.typepad.com)

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